Delivery & payments
Two things happen at the end of a project: the translated files leave the platform, and the people who did the work get paid. Lionrapid ties them together. A translator’s payment is charged when their offer is confirmed, held while the work is done, and released when the project manager accepts the delivery — so accepting a delivery and paying for it are the same act.
This chapter is about that end of the project. Subscription billing — plans, word allowances, and word packs — is a separate matter, covered in Billing & plans.
Where it happens
Section titled “Where it happens”| You want to | Go to |
|---|---|
| Check readiness, pay translators, and create the translated files | Finalize Project — from the editor’s top bar, the project card, or the hub |
| Download translated files, export XLIFF, sync translation memories, re-open a project | the hub’s Delivery tab |
| Release or dispute a held translator payment | the Translator Payments step of Finalize Project, or the hub’s Payments tab on a continuous project |
| Set up payouts and see what you will receive | Account → Billing → Getting paid, and each offer’s pricing details |
| See delivery statistics across an organization | Organization → Workload and Reports |
- Finishing a project — when work counts as done, the Finalize Project steps, and what can hold delivery up.
- Paying translators — for project managers: funding at confirmation, releasing a payment, disputes, and continuous batch deals.
- Getting paid — for translators: payout setup, what you see on an offer, and when the money moves.
The short version
Section titled “The short version”- Work is done when its rows are ready. Rows move from confirmed to ready for delivery to locked, targets advance stage by stage to the final project-manager review, and Finalize Project produces the delivery.
- Confirmed means funded. Confirming a priced offer charges the client’s card, and the amount is held by the platform until the delivery is accepted. The translator sees the offer as funded from that moment.
- Release is acceptance. Releasing a held payment accepts the delivery and pays the translator; it cannot be undone. If something is wrong, ask for rework, or open a dispute: the payment is frozen and support settles it, with a full or partial refund where warranted.
- Nothing stays in limbo. A payment held for a long time triggers a reminder, and inaction after that counts as acceptance.
- Organization projects work the same way for external translators. Members assigned internally are not paid per assignment at all — their work is covered by the organization.
Delivery statistics for organizations
Section titled “Delivery statistics for organizations”An organization sees delivery across all its projects on the Organization page. Workload shows who is carrying what, flagged when assignments are overdue or at risk; Reports summarizes on-time delivery, translated volume by language pair, and throughput over 30, 90, or 180 days. Both are described in Organizations.